Shipping policy
Order Processing Time:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
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Shipping charges for your order will be calculated and displayed at checkout.
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Delivery delays can occasionally occur.
Shipment confirmation & Order tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Our store is not responsible for any customs and taxes applied to your order. Any additional fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Damages:
- Our store is not liable for any products damaged or lost during shipping. However, if you receive your order damaged, please contact our customer service team. We will assist you in filing a claim with the shipment carrier to resolve the issue.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.